Six months (July - December 1952) with The United States Information Service - to conduct Public Opinion Poll Surveys in Delhi and rural India etc. under the guidance of an associate of the famed Dr. George Gallup, and the analysis of data generated.
Thirty years with ITC Limited (1953-82); initial twenty in Production, and thereafter in Personnel / HR & General Mananagement - based in all the five factories, generating substantial productivity improvements & managing employee costs, along with meeting other Company objectives. Elevated to Employee Relations Manager for the entire India Tobacco Division of ITC (about 6000 people) - based at the Head Office in Calcutta - responsible for IR & HR at all the five Cigarette Factories & twelve Marketing Branches. Finally, responsible for setting up, running, managing and for the total business operations as General Manager of a subsidiary Company of ITC at Sikkim, which contributed very significantly to the Company's growth & profits. Developed many innovative ideas that generated design improvements, improved productivity and resuled in huge financial savings, and created motivated working environment - during my thirty years. Exercised early retirement option in 1982 to relocate to a Metro city.
From 1982 to 1992 (again later for 3 years - as stated below) with Britannia Industries as their Head of Human Resource, Personnel and Administration functions, as Vice President - HR, based initially at their Corporate Executive Office at Bombay, and later at Bangalore with the shifting of the Britannia HQ in May 1989. Member of the Company's Executive & Management Committees, and Managing Trustee of the retiral funds. Besides contributing to HR systems, policy and guidance, provided active direction to make this market leader Company (5000+ people) grow and be results driven, and become well known for its HR leadership amongst premier organisations. Represented the Company in many professional forums, including as the Employers delegate from India to the 2nd Food & Drinks Committee of International Labour Organisation (ILO) at Geneva (after being nominated by the Government of India to the Food & Drinks Committee).
After retirement from Britannia in 1992, spent a year with The Assam Company Limited at their Calcutta HO re-establishing their Personnel and Human Resource function and systems - including in their Tea Gardens in Assam.
Invited to join the then dynamic IFB Group in September 1993 (during their zenith) and functioned as Senior Vice President - Human Resource up to September 1996, during which fully reorganised the Management grade & compensation structure, HR systems etc.
Recalled by Britannia in January 1997 - during their spectacular growth spurt stage - to once again take charge of the Human Resource function, for updating their HR policies & plans, developing their future Corporate HR team, and also to co-ordinate with their international partner, Danone, especially with their Asia Pacific HR team at Singapore. This assignment was successfully completed in December 1999. A very major contribution was the introduction of Performance based Award system for the Management staff during the Annual compensation review, as a part of the Reward system.
Provided consultancy & advisory services on General Management & HR functional areas to a number of commercial & manufacturing organisations, including start-ups.
Involved in Management Development activities for more than twenty years, in both organizing, and also in conducting In-Company Programmes, or at other professional forums - often as Guest faculty or moderator.
Have frequently contributed articles in professional journals, books or Newspapers etc., or made presentations at Business Schools, or at Seminars, Workshops, Conclaves & Conferences.
During service with Britannia, was an active member of the RemClub (consists of HR Chiefs of the top multinational FMCG Companies in India), and have been responsible for restructuring compensation terms, policies & systems, and the organisation structure for effectiveness in Britannia & IFB, and as Consultant to many other Companies on this very vital area.
Based at multi locations in different parts of India during my service period, & traveled extensively both within India, as well as frequently to international destinations - to the United States of America, Europe & United Kingdom, Gulf, China and South East Asia, including an overseas posting in the UK.